Business processes are the main driver behind the majority of IT systems. Considering processes as a combination of software and also hardware services, they are also in the focus of trends like IoT or cloud computing. However, organizations are not always aware of the quality of their processes or don’t even have realistic process descriptions.

The HAWAI group works on methodologies and technologies to automatically mine processes, to model processes in adequate and effective ways as well as to improve and manage processes within and between organizations.